Cancellation Policy

The hotel grants guests the right to cancel their reservation free of charge up to 3 days before arrival. For stays between December 27 and January 6, as well as for the New Year’s Eve package, a different policy applies: guests may cancel free of charge up to 45 days before arrival.

For group reservations of 5 or more rooms, as well as for bookings of packages/special offers (excluding the New Year’s Eve package), guests have the right to cancel free of charge up to 21 days before arrival.

If the cancellation is not made by the deadline or if the guest does not arrive (no-show), 100% of the agreed-upon room rate or the cost of the booked services will be charged.