Cancellation Policy

Guests can cancel free of charge until 6:00 PM on the day of arrival. In case of cancellation after 6:00 PM on the arrival day, the guest pays the full amount. Cancellation conditions for package deals:
– Free of charge up to 21 days before arrival
– 80% up to 14 days before arrival
– 100% up to 7 days before arrival and in all other cases

Cancellation conditions for ‘New Year’s Eve’ packages
– Free of charge up to 45 days before arrival
– 80% up to 21 days before arrival
– 100% in all other cases